Ozon, the leading e-commerce platform that officially launched its operations in Turkmenistan in late March 2026, has reached a new milestone by extending its delivery services nationwide. Starting April 3, the platform’s extensive marketplace became accessible to residents in every province (velayat) of the country. Previously limited to the capital city of Ashgabat, the service now allows customers across Turkmenistan to access millions of products ranging from high-end electronics to daily essentials.

This nationwide expansion was achieved through a strategic partnership with the state postal service, "Turkmenpochta." Utilizing the postal service's extensive branch network, Ozon has transformed local post offices into convenient pickup points for customers. This collaboration significantly enhances the logistical capabilities of the platform, ensuring that even remote areas have a reliable gateway to global retail options and a diverse catalog of international goods.

The platform operates on a secure digital payment model, facilitating transactions through authorized local bank cards. To complete a purchase, users must ensure their cards are enabled for online payments through their respective financial institutions. This integration with the national banking system ensures a transparent and regulated shopping environment, encouraging the growth of digital financial literacy and cashless transactions among Turkmen consumers.

To assist new users and streamline the onboarding process, a dedicated customer support line has been established. Residents can dial the short code 075 for guidance on bank card registration or any technical inquiries regarding the delivery process. Updated information on pickup locations and detailed ordering instructions are continuously published on the official ozon.tm website, providing a comprehensive resource for the evolving Turkmen e-commerce market.